Frequently Asked Questions

General

  • No. When we call an open AI, your client data will be processed in-memory and is not stored, retained, or written to any persistent storage, logs, or backups.

  • No.

  • No.

  • For now, it is only for conventional loans. In the future, we will incorporate FHA, VA, jumbo loans, non-QM loans, and other niche programs.

  • Yes! Everyone starts with a 30-day free trial.

  • Absolutely. We offer monthly billing with no long-term contracts.

    Fees are not prorated after the trial period.

How FinQuantum Works

  • Automatically intake unlabeled documents, classify them as paystubs, bank statements, W2s, tax returns, and more, and extract key information such as account holder name and account number

  • FinQuantum uses the pattern-recognition capabilities of AI to handle document identification and to separate innocuous data from the items that truly require human eyes and minds to analyze correctly. Our in-house AI also excels at staying zeroed in on simple, repetitive data that the human mind often struggles to stay focused on.

  • Brokers and underwriters have full authority to review, validate, and approve documents, as well as manage exceptions to ensure accuracy and compliance.

  • The processing time is determined by the number of documents. For conventional loans, our AI processing time takes as little as 2 minutes. For non-QM loans, which involve 12–24 months of bank statements, our AI processing time is within 5 minutes.